The Internet rewards scale; by trading higher up-front costs for lower marginal cost, market LEADERS can invest in better technology and SERVICE. As a result, there is nothing online that is both GREAT in quality and small in scale. Amazon wasn't originally a better bookstore than the small SHOPS we mourn, but it is now.

Author - John Katzman

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The Internet rewards scale; by trading higher up-front costs for lower marginal cost market LEADERS can invest in better technology and SERVICE. As a result there is nothing online that is both GREAT in quality and small in scale. Amazon wasnt originally a better bookstore than the small SHOPS we mourn but it is now.
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